Shipping costs are free for orders equal or greater than 40 € (even after the redemption of any coupon or promotion). For orders equal or lesser than 39,99 € shipping costs vary according to the destination.
For orders to deliver to UK, the maximum amount is 135 €. Shipping costs paid upon checkout already include import duties and there are not any additional fees to pay to receive your parcel. If you pay extra import duties, please keep your proof of payment and contact our Customer Service for assistance filling out this Contact Form.
The remote areas are particularly difficult to reach areas and therefore for this reason shipments directed to this kind of locality could be delayed with respect to the times indicated. The remote places are often mountain areas, islands, but in some cases also central areas that the courier has difficulty in reaching.
The service is provided by DHL. The tracking link is provided by e-mail and it will be active 24 hours later.
If the recipient is absent, the courier will leave a notice of passage in the mailbox. Afterwards the courier will try the delivery one more time. After the second unsuccessful delivery attempt the parcel will be sent back to the sender.
If the address is incorrect, the package will be returned to our warehouse.
When buying online and placing an order it is important to indicate a correct telephone number (fixed or mobile number), the courier could call the recipient to request information in case he encountered problems during the delivery.
Legami undertakes to comply with the provisions set out in the paragraph 3 of the Conditions of Sale, but delivery times may be delayed:
- During particularly busy times of the year, when sales peaks occur, such as the Christmas period;
- During holidays.