Disputes resolution

Without prejudice to the provisions under article 12 of the General Terms and Conditions of Sale, if you require information on the option of subscribing to the European Online Dispute Resolution (ODR) Platform in relation to disputes that may arise in connection with purchases made on our site or you intend opening a new alternative dispute resolution (ADR) procedure via the European ODR Platform, please access the following link: http://ec.europa.eu/odr.